What Our Customers Say About Us

“Their service culture plan works.”
Harry M. Kitillya, Commissioner General of Tanzania Revenue Authority
“ We intend to continue with your trainings for the coming 2 years so as to reinforce our customer focus and retain their loyalty for life.”
Moustafa H. Khataw, Managing Director Skylink Travel and Tours
“ Through the years Travelport has been looking for a way to integrate and link staff’s daily activities with Strategic Objectives and it was so painful! It is so amazing that Epic It innovation (a NSI program) could achieve that in a couple of months.”
Eliasaph Mathew, General Manager Travelport
“The trainings are helping the staff to have zeal for taking on more responsibilities, have increased team‐working spirit, and increasing staff speed in working.”
Mathias Ninga, HR Manager, Reliance Insurance Company
“The course effectively helped to develop participants’ skills in coaching and service delivery and therefore contributing to improved productivity and a more positive work environment.”
Peter Mwenguo, Managing Director of the Tanzania Tourist Board
“ We would highly recommend Noesis for any programs related to customer service, leadership and management.”
Shaaban Diwani, Head of Human Resources Amana Bank.
“ There is no doubt that employees in the organization have changed greatly due to quality of the program….It is seldom to find a trainer as dedicated, knowledgeable and passionate as Murtaza is.”
Julius Kam Mganga, Director General PPF Pensions Fund
“The results in the business are tangible… our volumes and market share have grown and exceeded expectations… and customer satisfaction is the highest in all of Western Europe, the Middle East and Africa for Amadeus.”
Juan Torres, General Manager, Amadeus East Africa