What Our Customers Say About Us
“Their service culture plan works.”
“ We intend to continue with your trainings for the coming 2 years so as to reinforce our customer focus and retain their loyalty for life.”
“ Through the years Travelport has been looking for a way to integrate and link staff’s daily activities with Strategic Objectives and it was so painful! It is so amazing that Epic It innovation (a NSI program) could achieve that in a couple of months.”
“The trainings are helping the staff to have zeal for taking on more responsibilities, have increased team‐working spirit, and increasing staff speed in working.”
“The course effectively helped to develop participants’ skills in coaching and service delivery and therefore contributing to improved productivity and a more positive work environment.”
“ We would highly recommend Noesis for any programs related to customer service, leadership and management.”
“ There is no doubt that employees in the organization have changed greatly due to quality of the program….It is seldom to find a trainer as dedicated, knowledgeable and passionate as Murtaza is.”
“The results in the business are tangible… our volumes and market share have grown and exceeded expectations… and customer satisfaction is the highest in all of Western Europe, the Middle East and Africa for Amadeus.”