Remember Me

Remember Me dramatically improves your employee’s ability to remember and easily use a customer’s name–and overcome roadblocks to remembering–significantly improving their overall customer service experience.

Once you implement Remember Me you can immediately begin to…

• Understand that a person’s name is a precious possession.
• Eliminate roadblocks to remembering and using the person’s name.
• Value the significance of your customer’s overall experience.
• Use proper name etiquette.
• Improve your memory for all kinds of facts.
• Learn the importance of using their name every time.
• Understand how memory works.

Mastering Remember Me will…

• Build a brand built around customer care
• Provide a higher level of customer experience than your competitors
• Master a skill that will get customers to return again and again

Remember Me is designed and written for your entire staff. No exceptions. All employees must participate. It’s a structured approach to teaching leading edge customer service skills to every employee in your organization!