Download your free gifts:

Download your Service First E-Book to get you started in the Art of Customer Service.

Download your other Free gifts below:

1. The Service First PPT presentations to guide you through each session of the course:

Session1        Session7
Session2        Session8
Session3        Session9
Session4        Session10
Session5        Session11
Session6        Session12

2. The QUALITY SERVICE PERFORMANCE STANDARDS questionare to evaluate your staff.

If you have any questions, please don’t hesitate to address us at

We look forward to keeping in touch,

NSI Staff