Time and USA Today magazine’s Customer Service Guru
and the author of 6 best-selling books, John Tschohl’s E-book:

“Empowerment – A Way Of  Life”

“Thank you John, for giving us even more tools to create FANS NOT CUSTOMERS.”

Vernon W. Hill, II
Founder, Commerce Bank
Co-Founder, Metro Bank, London

Empowerment is NOT about breaking the rules, but bending them to keep the customer happy.

Quickly solving a customer’s problem benefits everyone–making empowerment a guaranteed investment.

Empowered employees will give excelent customer service – generating positive word of mouth while making unhappy customers into happy, repeat customers who are loyal for life.

“Without Empowerment, an organization will never be a service leader. Empowerment is the most critical skill an employee can master and a company can drive in order to leure and keep customers.” – John Tschohl

Download John Tschohl’s  AMAZING “Empowerment – A Way Of Life” E-book for FREE!

DOWNLOAD NOW!

Mastering Empowerment will give you considerable advantage. You will:

  • Keep customers coming back again and again;
  • Create a more positive environment for customers and employees;
  • Make the employee’s job easier and more satisfying.
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THE “EMPOWERMENT – A WAY OF LIFE” E-BOOK WILL HELP TO:

  • DEFINE THE DIFFERENT WAYS THAT EMPOWERMENT CAN BENEFIT THE CUSTOMER, ORGANIZATION, AND EMPLOYEES
  • IDENTIFY HOW TO CREATE A CULTURE OF EMPOWERMENT
  • EXPLAIN WHY EMPOWERMENT HAS BEEN SO DIFFICULT TO ACHIEVE
  • DESCRIBE THE BENEFITS OF EMPOWERING EMPLOYEES
  • DEMONSTRATE WHAT EMPOWERMENT SHOULD LOOK LIKE

The “Empowerment: A Way of Life” E-book
will teach you not just a list of rules,
but a way of life that you will enjoy!

  • Managers, employees and the organization will benefit in so many
    ways when empowerment is part of your business culture.
  • Empowerment improves an employee’s job performance and makes
    you an asset to your organization.
  • Forces managers to notice the employee’s excellent service,
    advancing your career with raises and promotions.
  • Makes the employee feel important and valued–and an integral part
    of the company’s success.

“Empowerment is a game-changing practice that cannot
hurt – rather it will help your organization.”

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“Empowerment is the ultimate in customer service!”

 

  • Giving employees the authority to make fast, on-the-spot decisions leads to elated customers.
  • You are in the business of customer service, and that is what empowerment is all about.
  • When you can solve a customer’s problem quickly and efficiently, he feels more valued.
  • The ability to make customers happy improves your job performance and makes you an asset to your organization.
  • It’s a win/win for customers and the organization.

 

Don’t miss this opportunity! Download John Tschohl’s  AMAZING E-book for FREE “Empowerment – A Way Of Life”!

DOWNLOAD NOW!

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