Remember Me dramatically improves your employee’s ability to remember and easily use a customer’s name–and overcome roadblocks to remembering–significantly improving their overall customer service experience.
Once you implement Remember Me you can immediately begin to…
- Understand that a person’s name is a precious possession.
- Eliminate roadblocks to remembering and using the person’s name.
- Value the significance of your customer’s overall experience.
- Use proper name etiquette.
- Improve your memory for all kinds of facts.
- Learn the importance of using their name every time.
- Understand how memory works.
Mastering Remember Me will…
- Build a brand built around customer care
- Provide a higher level of customer experience than your competitors
- Master a skill that will get customers to return again and again
Remember Me is designed and written for your entire staff. No exceptions. All employees must participate. It’s a structured approach to teaching leading edge customer service skills to every employee in your organization!