LET (Leading Empowered Teams) 2017-05-19T09:32:53+00:00

LET (Leading Empowered Teams)

Lead Your Team to Success

Leading Empowered Teams for Service Quality teaches skills through interactive modules emphasizing hands-on experience.An interactive workshop that enables Managers and Supervisors to EMPOWER their work-force:

  • Set and maintain service standards
  • Provide feedback and reward systems
  • Create a work culture characterized by superior service
  • Build and maintain trust throughout the organization
  • Develop teamwork to increase productivity and revenue
  • Produce positive changes in the behavior of the participant’s quality service team
  • Quick results are achieved through the application plans and on-the-job reference manual required for team leaders

Start empowering your workforce today with Leading Empowered Teams.

Each Participant Receives…

  • An easy-to-read, yet comprehensive 105 page Participant Manual containing key concepts about the Leading Empowered Teams program along with thought provoking quotes and interactive exercises.
  • color certificate with their name on it upon completion of the Leading Empowered Teams program.
  • Achieving Excellence Through Customer Service book by John Tschohl. A customer service book for executives, managers and those in leadership positions.

Packages are Available…

  • In several languages including English, Spanish, Chinese, Russian, Indonesian, Romanian, Arabic, and Portuguese. Leading Empowered Teams can also be translated into other languages.
  • Can be personalized for your organization.

An easy-to-read 105 page manual containing key concepts about the Leading Empowered Teams program.